Warranty & Returns

Warranty & Returns

What does product warranty cover?

Warranty coverage depends on the product and manufacturer. Check each product page or contact Zappo Mart before ordering.

How do I report damaged items?

Contact us within seven days of delivery for damaged, incorrect, or defective items. Share your order number and clear photos.

What condition must returns meet?

Products must be unused, complete, and returned with original packaging, accessories, seals, and proof of purchase.

How are warranty claims handled?

Warranty claims are inspected first. Approved repairs, replacements, or refunds follow the manufacturer’s terms and product availability.

Can I return unwanted products?

Change-of-mind returns may incur delivery charges and restocking fees. Custom-built, opened, or used components may be non-returnable.

How can I contact support?

For help, WhatsApp Zappo Mart with your order details. Our team will guide you through return shipping and next steps.